Customer Service Rep 3 (Order Management)
Overview:
Join a dynamic team in a vital order management role that combines customer service excellence with process efficiency. This hybrid position is essential for maintaining seamless B2B interactions, ensuring customer inquiries are handled promptly, and issues are resolved with precision. Bring your expertise in order processing and client communication to support our company’s commitment to superior service.
Top 5 Required Skills:
- Verbal and written communication
- Attention to detail
- Customer service skills
- Data entry and documentation
- Ability to work independently and manage time effectively
Top 5 Nice to Have Skills:
- Experience with CRM or MS Outlook
- Previous order management or billing experience
- Strong interpersonal skills
- Ability to handle complaints professionally
- Familiarity with B2B support environments
Preferred Education and Experience:
- High School Diploma or equivalent
- 5 to 7 years of customer service experience, specifically in order management or related fields
Other Requirements:
- Ability to work in a hybrid environment, onsite and remote
- Strong organizational and documentation skills
This is an excellent opportunity to leverage your customer support expertise in a thriving organization. Apply now to be part of a team dedicated to excellence!
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.