Who we are:
Our client is a financial services corporation offering a various suite of products.
Qualifications
We are seeking an experienced Training Materials Developer to support a large-scale business transformation initiative. This contractor will work closely with training leads, change management teams, business stakeholders, and subject matter experts (SMEs) to develop, update, and maintain end-user training materials supporting business processes, systems, and technologies.
The ideal candidate excels at transforming SME-provided content and existing documentation into clear, engaging, learner-ready training resources. This hands-on role focuses on content development, editing, multimedia production, quality assurance, version control, and training sustainment rather than training strategy or curriculum ownership. Experience supporting enterprise system implementations, business transformations, and organizational change initiatives is highly desirable.
The primary focus of this role is to develop new training materials and learning assets that support organizational readiness and evolving business needs. The candidate will also update, quality-check, and finalize existing training materials for deployment. Following implementation, the candidate will support ongoing content maintenance, governance, and continuous improvement.
Key Responsibilities
- Partner with training leads, change management teams, business stakeholders, and SMEs to develop, update, and maintain end-user training materials.
- Create and maintain instructor-led training materials, learner guides, facilitator guides, job aids, FAQs, glossaries, and other learner support resources.
- Develop digital learning assets, including recorded demonstrations, instructional videos, and self-guided learning content.
- Transform SME-provided content, process documentation, business requirements, and system screenshots into learner-ready materials.
- Develop visual learning assets, process flows, diagrams, and presentation graphics that simplify complex processes and enhance learner understanding.
- Incorporate stakeholder, testing, facilitator, and learner feedback to ensure content accuracy and readiness for deployment.
- Publish and maintain training materials within content management platforms and designated repositories, following established version-control practices.
- Support train-the-trainer activities and develop employee-facing resources that reinforce learning and adoption.
- Ensure all materials meet quality, accessibility, branding, and governance standards.
- Support post-deployment content updates, release-related revisions, and continuous improvement efforts.
Required Qualifications
- 3+ years of experience developing corporate training materials, technical documentation, job aids, user guides, or end-user enablement materials.
- Strong Microsoft 365 skills, with advanced proficiency in PowerPoint.
- Excellent writing, editing, proofreading, and quality assurance skills.
- Experience managing multiple deliverables and collaborating with cross-functional stakeholders.
- Strong organizational, document management, and attention-to-detail skills.
Preferred Qualifications
- Experience supporting enterprise software implementations, business transformations, or organizational change initiatives.
- Experience developing training materials for business operations, administrative processes, or enterprise applications.
- Familiarity with enterprise business systems or cloud-based applications.
- Experience supporting training content through testing, deployment, and post-launch sustainment.
Equal Opportunity Employer:
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.