The Company
Join a leading innovator dedicated to providing exceptional user experiences in the home services industry. This company is at the forefront of transforming how homeowners manage and maintain their properties through cutting-edge technology and a commitment to quality. Their team is driven by an Agile design process, fostering innovation, and delivering outstanding user-centered designs.
Position Overview
We are seeking a Sr. Systems Support Specialist to provide onsite technical support in a fast-paced, dynamic environment. This individual will be based in Scottsdale, where key company meetings are held, including those hosted by the CEO and executive leadership. You’ll play a vital role in keeping business operations running smoothly by ensuring employees are supported with timely and effective tech solutions.
What You Will Be Doing
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Deliver world-class technical support to employees across multiple departments and company brands
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Install, configure, and maintain approved hardware and software
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Troubleshoot and resolve complex hardware and software issues
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Provide technical assistance for web applications, wireless technologies, and communication tools
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Support VPN and VoIP services, and assist with account management and access tools such as Okta and Intune
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Proactively ensure end users feel supported with calm, professional, and effective communication
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Work both independently and collaboratively within a support team to meet service expectations
Preferred Qualifications
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Familiarity with tools such as SharePoint, Oomnitza, Beyond Trust, and Zoom
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Experience supporting executive-level staff or high-priority meetings
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Demonstrated ability to remain composed and customer-focused under pressure
Basic Qualifications
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Strong experience with Windows 11, Office 365, Intune, VPN, VoIP, and web applications
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Hands-on experience with wireless technologies and user access management (Okta)
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Excellent communication and interpersonal skills
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Proven ability to troubleshoot technical issues and manage time effectively
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Strong problem-solving mindset with attention to detail
Equal Opportunity Employer
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.