Business Performance Analyst
Job Summary
A Business Performance Analyst prepares, analyzes, and presents information and metrics for a business process to support the efficient operations of the business unit.
Must Haves:
- Applicants should be familiar with and have experience with Learning Management Systems.
- Must have extensive knowledge of Excel, creating and manipulating spreadsheets.
Responsibilities include:
- Support performance metrics, analyze and recommend data collection process improvements, and ensure data integrity as it relates to reporting and analytics
- Identify and implement better work and business processes
- Implement automated methods and systems to track workflow and performance efficiencies
- Perform varied support and analyses of metrics to track business processes
This position is primarily responsible for working within the HUB Learning Management System (LMS) to:
- Provide reporting to support training, compliance, and leadership metrics
- Manage, maintain, and support content for training programs and curricula
- Support course set up, assignments, and completions
- Run LMS course status reporting
- Review LMS courses; archive older courses and ensure consistent naming
- Update course information fields to support LMS updates
- Communicate via the LMS mailbox and provide timely responses to inquiries
- Support other LMS issues as necessary
Required Knowledge, Skills, Abilities & Experience
- Minimum of 2 years of relevant experience in directly related field
- Strong planning, organizational and project management skills with the ability to facilitate and/or work on multiple project teams simultaneously
- Ability to exercise independent judgment and decision-making
- Effective analytical skills
- Strong computer skills
- Proficiency in MS Office applications, to include, but not limited to MS Excel, MS Power BI
- Proficiency in Learning Management System software; SuccessFactors preferred
- Excellent oral and written communication skills
Business Performance Analyst
Job Summary
A Business Performance Analyst prepares, analyzes, and presents information and metrics for a business process to support the efficient operations of the business unit.
Must Haves:
- Applicants should be familiar with and have experience with Learning Management Systems.
- Must have extensive knowledge of Excel, creating and manipulating spreadsheets.
Responsibilities include:
- Support performance metrics, analyze and recommend data collection process improvements, and ensure data integrity as it relates to reporting and analytics
- Identify and implement better work and business processes
- Implement automated methods and systems to track workflow and performance efficiencies
- Perform varied support and analyses of metrics to track business processes
This position is primarily responsible for working within the HUB Learning Management System (LMS) to:
- Provide reporting to support training, compliance, and leadership metrics
- Manage, maintain, and support content for training programs and curricula
- Support course set up, assignments, and completions
- Run LMS course status reporting
- Review LMS courses; archive older courses and ensure consistent naming
- Update course information fields to support LMS updates
- Communicate via the LMS mailbox and provide timely responses to inquiries
- Support other LMS issues as necessary
Required Knowledge, Skills, Abilities & Experience
- Minimum of 2 years of relevant experience in directly related field
- Strong planning, organizational and project management skills with the ability to facilitate and/or work on multiple project teams simultaneously
- Ability to exercise independent judgment and decision-making
- Effective analytical skills
- Strong computer skills
- Proficiency in MS Office applications, to include, but not limited to MS Excel, MS Power BI
- Proficiency in Learning Management System software; SuccessFactors preferred
- Excellent oral and written communication skills