Service Contract Administrator
Target Pay Rate: $20-22 per hour
Overview
Join a leading organization dedicated to excellence in service delivery. As a Service Contract Administrator, you will manage key account service agreements, ensuring smooth renewal processes and outstanding customer support. This role offers an exciting opportunity to collaborate with sales, operations, and clients, contributing to improved workflows and customer satisfaction. If you thrive in a dynamic environment and excel at organization and communication, this position is ideal for advancing your career in a growing company.
Required Skills
- 3+ years experience in customer support or relations
- Strong administrative support background
- Proficiency with Salesforce or other CRM platforms
- Excellent organizational skills and attention to detail
- Effective communication with clients and internal teams
Nice-to-Have Skills
- Experience supporting key account customers
- Knowledge of service agreement processes
- Data analysis skills to identify trends and opportunities
- Experience working with complex orders and cross-team coordination
- Process improvement or project management experience
Preferred Education and Experience
- High school diploma or equivalent; associate’s degree preferred
- 3+ years professional experience in customer service or administrative roles
- Prior experience supporting key account or enterprise clients
Other Requirements
- Remote work with potential on-site meetings in Columbus, OH
- Ability to prioritize tasks and meet tight deadlines
- Strong collaboration skills across teams
- Willingness to support multiple projects and optimize processes
This is an excellent opportunity to contribute to a dynamic organization that values proactive and detail-oriented professionals. If you’re ready to make an impact, we encourage you to apply today.
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.